Click on the name of the session to read a brief description.
▪ Change Your Perspective to Change Your Life
It's interesting how two people can see a glass of water and one person sees it as half-full while the other sees it as half-empty. The difference between the first person and the second person is a matter of perspective. This talk will focus on how changing your thought life can dramatically change your life.
▪ Five Words to Remove From Your Vocabulary Forever
Words can have power over our lives. This talk will focus on five words believers should permanently remove from their vocabulary.
▪ Living Your Life Without Making Comparisons to Others
Everyone has a path to follow and a journey to travel. Along the way, it may be tempting to look at the people around us and wonder aloud why they are enjoying the things we have yet to receive. Maybe it's a larger home, better paying job, or fancier car. This talk will focus on how you can be fulfilled in your current season.
▪ The Power That Lies in the Tongue
How do you use or misuse it? The tongue is the smallest member of the body, yet it can ignite a mighty forest fire. The Bible also tells us that the power of life and death is in the tongue. This talk will provide Biblical instruction on how to properly use the power that lies in the tongue.
▪ Striving for Excellence in the Midst of Mediocrity
At one time or another, we've all been guilty of doing enough to just get by. Striving for excellence in all that we do is a challenging task under the best of circumstances. This talk will focus on Biblical principles of maintaining a spirit of excellence at work and in school even when others around you are seemingly content with mediocrity.
▪ Using Personal Adversity As a Stepping Stone
Some of the most valuable life lessons are gleaned from valley experiences. It is during the most trying and troubling times of our lives when God beckons us to draw closer to Him. This talk will focus on how we can use the setbacks in our lives as stepping stones to growing spiritually.
▪ Wherever You Go, There You Are: The Consequences of Choices
This talk will focus on how making unwise choices can affect you and those around you. We'll look at several examples in the Bible of people who made poor choices and the ramifications of those choices. We'll also review examples of people who made the right choices and how they were ultimately blessed because of their obedience.
▪ Winning Is an Attitude
Winning is not about the higher number on the scoreboard. True winners understand that the race is not about being the first to cross the finish line. Instead, winning is about the manner in which you run the race. This talk will focus on living victoriously according to God's plan.
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Click on the name of the session to read a brief description.
▪ The Art of Conflict Management
Conflict in the workplace is inevitable. How can we deal with it? This seminar explores productive ways to diffuse workplace conflict. Topics covered include understanding the basic sources of workplace conflict, dealing with vertical and horizontal conflict, understanding the role personality types play in resolving conflict, using humor to diffuse volatile solutions, and understanding the value of employee assistance programs. Participants will engage in several conflict resolution simulations throughout the session.
▪ Before You Hit Send - A Primer on Effective Email Communication
Email is a remarkably efficient communication tool. Unfortunately, it can also be a source of confusion and misunderstandings. This seminar explores how to avoid emotionalism in email writing, reviews the five elements of an effective email, and explores the kind of information that should not be included in an email. Other topics include the legal aspects of email communication and establishing an email policy in your office.
▪ Being Assertive Without Being an "Ass"
There's a fine line between being assertive in the workplace and being aggressive. In this highly interactive seminar, participants will complete a unique self-assessment to uncover their individual assertiveness quotient. We will explore how to get your point across effectively, how to ask for what you want, and how to say no without coming across as an ass. We will also review the ten things you may be doing, intentionally and subconsciously, that undermine your assertiveness.
▪ Building Bridges Across Functional Work Groups
Does your office have communication silos? Does valuable information that needs to be disseminated instead get stuck in the pipeline between departments? Or, is information that should be shared hoarded by one department or a particular group? In this seminar, we will take a deep dive into the five main causes of communication silos in the workplace. More importantly, though, by employing the B.R.I.D.G.E.S. Model, you will learn a formula to break down the communication silos and foster greater interdepartmental cooperation.
▪ Delegation Made Easy for Type A Personalities
Letting go of the reins can be difficult for Type A people. Because you can’t possibly do everything, delegating tasks is imperative. In this session, you’ll learn the how, when, why, and who of effective delegation.
▪ Diversity Awareness in the Workplace
Diversity is no longer simply a buzzword. With the globalization of the economy and the ever-changing demographics of our country and workplaces, it is essential for your company's success and continued growth to embrace diversity. In this session, your team members will gain a better appreciation for what diversity is and why it benefits them in the workplace and beyond. We'll also examine how personally held biases and stereotypes, subconscous and conscious, can negatively impact employee overall job performance and stunt innovation within your organization. This session is highly interactive with group exercises, activities, and role plays.
▪ Emotional Intelligence in the Workplace
Emotional intelligence is generally defined as a person's ability to perceive and understand their own emotions and the emotions of others. In this session, participants will be introduced to the importance and benefits of emotional intelligence in the workplace. Through a series of individual assessments and interactive group activities, members of your team will discover how to use their emotions effectively when approaching tasks and how to manage their emotions successfully.
▪ Grocery Store Psychology Leadership Principles
What do effective leaders and grocery stores have in common? Everything you need to know about effective leadership can be learned from walking up and down the aisles of your supermarket. Using principles of supermarket psychology, this session provides guidance for new managers as they seek to lead their teams more effectively.
▪ It's a Matter of Ethics
Fifteen real-life ethical lessons for your employees based on the noteworthy mis-steps of (in)famous people and companies. This session places a heavy emphasis on discussion of hypothetical scenarios as participants will understand that ethical issues are not always black or white. This seminar is ideal as part of your new employee orientation.
▪ Making Outstanding Decisions Under Less Than Optimal Conditions
Excellent leaders and managers know how to rise to the occasion and make crucial decisions under challenging circumstances. In this seminar, you will learn the keys and steps to making sound business decisions you won't lose sleep over.
▪ New Employee Orientation - Soft Skills for Success
Absolutely critical to any new employee onboarding program, this session walks participants through the 10 must-have soft skills in the workplace they must master in order to succeed. Team members will take a revealing self-assessment at the beginning of the session which will serve as a springboard for the group discussions and activities to follow.
▪ Playing Nice in the Office Sandbox
As children we played in the sandbox. Our parents admonished us to play nice, share our toys, and be good sports. Then we grew up, graduated from college, and entered the workforce. Somewhere along the way, we forgot how to get along with others with whom we work, particularly when these same people get on our nerves. People who have an uncanny knack of pushing our buttons, getting under our skin, and generally rubbing us the wrong way. This seminar will explore the rules, roles, and realities of the office sandbox. Attendees will learn strategies for working productively and pleasantly with every sandbox personality.
▪ Professional Etiquette in the Workplace
Reinforce basic etiquette rules for the workplace. Topics include avoiding the seven deadly sins of email communication, mastering telephone and conference call protocol, attending and running business meetings, observing appropriate workplace attire, and avoiding gossip and improper workplace relationships. Participants will learn basic rules of thumb for electronic communication, learn protocol for telephone usage and conference call participation, understand the rules of etiquette for business meetings, understand workplace wardrobe yeas and nays for men and women, and learn the kinds of dynamite dynamics to avoid in the workplace.
▪ Running a Productive Meeting
Stop wasting your time and the time of your work team with unproductive meetings. Because productive meetings start and end with an airtight agenda, you’ll learn how to create an agenda with B.I.T.E. Take charge of your meeting while adhering to time constraints and encouraging feedback from attendees. You’ll also learn how to neutralize common distractions and detractors which can suck the productivity out of your meeting and waste valuable time.
▪ Seven Lessons for Your Business From Reality Television Programs
Reality television shows are everywhere. Regardless of your personal feelings on this genre of television programming, some valuable business lessons can be learned. We'll explore these lessons in this fun and informative seminar.
▪ Tackling Difficult Conversations With Ease by Using the Four Ps
Raise your hand if you enjoy engaging in awkward conversations with your peers, managers, or subordinates. Of course, no one does. But having these kinds of uncomfortable conversations is often a necessary aspect of your role as a leader. In this seminar, you will learn how to tackle even the most difficult topics with the 4 Ps. Communicate your message with poise, or a calm confidence. Convey your message with power, or authoritative assertiveness. You will learn how to communicate with precision, or with straightforward succinctness. Finally, you will learn how to convey your message with persuasion, or with compelling conclusiveness.
▪ Tricycle Team Building
Is your team a tricycle team? Find out at this unique team building seminar with a focus on developing trust among team members, bringing out the best in each team member, and resolving team conflict. Additional topics include understanding the importance of team roles, recognizing how teams can get mired in quicksand, and re-starting momentum when your team gets stuck. Through a series of group activities and individual exercises, participants will gain greater insight into what it means to truly work as a team.
▪ Workplace Interpersonal Communication Strategies
The way we speak to our colleagues, supervisors, managers, and employees has a significant impact on the quality of our customer service delivery. In this session, you’ll learn your listening style and methods to improve your active listening skills. Additional topics include realizing what you’re not saying (nonverbal communication), giving and receiving constructive feedback, voicing differences of opinion, and tackling difficult conversations.
▪ Would You Like Fries With That? Supersizing Your Customer Service
Your customers and clients are the lifeblood of your business. How are you keeping them happy? In this session, we’ll unlock the keys of supersized customer service. You will learn unique methods of reinforcing customer service through training, devise techniques to encourage customer satisfaction feedback, develop a win-win policy of resolving customers' complaints, and outline your customers' expectations and ways to exceed them.
These seminars revolve around strengthening the unique set of soft skills necessary to sustain successful internal and external working relationships. The content is equally applicable to private sector companies, nonprofit organizations, educational institutions, and government agencies.
These talks discuss valuable life lessons learned from the experiences of significant figures in the Bible.
These workshops focus on employment readiness and job skills development. The content is suitable for recent college graduates with little or no work experience, job seekers re-entering the workforce, and current employees looking to refine their skills.
These classes give participants practical ways to achieve growth in areas of their personal lives.
Our soft skills courses are offered in a half- or full-day format. For your convenience, individual modules within any particular session can be repurposed into a two- or three-hour lunch and learn.
Don't see what you're looking for? No problem. We're happy to partner with you to develop curriculum customized to address your specific training needs.
Click on the name of the session to read a brief description.
▪ How to Complain Effectively
Learn how to complain and get results. Topics covered include discovering your complaining style, learning the dos and don'ts of complaining, recognizing the difference between what you want and what you deserve, putting your complaint in writing, and learning how to take advantage of outside resources. Participants will take an inventory of their complaining style, understand the elements of an effective complaint, learn the parameters of what relief to ask for, write sample complaint letters based upon hypothetical cases, and learn about consumer organizations and government agencies.
▪ The Lesson of Weebles: Overcoming Disappointment and Failure
Explore ways to bounce back from disappointment. Topics covered include Weebles Wobble But They Don't Fall Down, paradigm shift - viewing failure as opportunity, rebounding from disappointment, recognizing and correcting defeatist behaviors, and formulating a plan for future prosperity. Participants will realize that the power in trying is greater than the power of failure, learn how to change their thinking of failure as something negative, learn specific steps to rebound from disappointing situations, identify and correct behaviors that thwart success, and devise a personal action plan for future success.
▪ Making the Most of Your Life Now - What's Holding Your Back
Explore how to be fulfilled now. Topics covered include fear is the root of procrastination, identifying obstacles to your happiness, overcoming obstacles to your happiness, reconciliation and letting go of past hurts, and the negative consequences of delaying gratification. Participants will identify and examine personal fears at the root of their procrastination, list actual and perceived obstacles to achieving happiness, think about solutions to overcoming their obstacles, confront how past experiences stunt forward progression, and understand personal consequences of not living in the moment.
▪ Managing Stress at Home and at Work
Explore how to handle stressful situations. Topics covered include setting boundaries and learning how to say “no”, recognizing and understanding the sources of your stress, establishing regular “me” time, healthy ways to cope with stress, and keeping your head when all those around you are losing theirs. Participants will understand what stress is and its physical manifestations, devise a list of their personal stressors and their sources, realize how personal behaviors contribute to stress, develop an action plan to deal with a particular stressor, and understand how to cope with stress in healthy ways.
▪ Setting Goals and Following Through - Hitting Your Target
Realize personal and professional goals. Topics covered include creating S.M.A.R.T. goals, eliminating barriers to achieving your goals, realizing when your goals aren't really your goals, re-evaluating your goals - is it time to let some goals go, and when the going gets tough -finding motivation to reach your goals.
▪ Tapping Into Your Creative Potential
Get in touch with your creative side. Topics covered include abandoning conventional black/white thinking, wearing your clothes inside out, solving challenges creatively, creating an environment where creativity flourishes, and understanding your creativity quotient. Participants will engage in interactive exercises to expand their creativity, define their creativity quotient, learn how to approach challenges by thinking backwards, understand what hinders and fosters creative thinking, and draw a personal portrait of creativity.
▪ Transform Your Life Through the Power of Positive Thinking
Are you a glass half-empty or half-full person? Explore how adjustments to your attitude and personal outlook make a difference in your overall contentment. Topics covered include recognizing and eliminating negative self-talk, showing gratitude affects your attitude, taking inventory of your relationships and cleaning house, every cloud has a silver lining, and learning how to encourage yourself when others don't.
▪ Venturing Outside of Your Comfort Zone
Explore ways to reach beyond what is comfortable. Topics covered include creating a diagram of your comfort zone, re-examining your personal limitations, identifying the irrational fear in the unfamiliar, Jackie Robinson's words of wisdom - life is not a spectator sport, and embracing the NIKE credo to Just Do It. Participants will define their personal comfort zone, identify and re-examine what they think they can and cannot do, understand the basis of fear and how it immobilizes, understand active participant versus passive bystander, and devise an action plan to venture out of their comfort zone.
Click on the name of the session to read a brief description.
▪ Assessing Your Coachability Quotient
Participants will take an assessment to learn how coachable they are. They will also learn how being coachable in the workplace allows them to realize their full potential.
▪ Building Your Professional Brand
The most successful companies have established brands that their customers have come to rely upon and trust. It is equally important for working professionals to establish their own brand. In this workshop, you will learn how to do just that.
▪ Charting Your Career Trajectory
In this workshop, you’ll chart a P.A.T.H. to achieve your professional goals by creating a professional development roadmap. Regardless of whether you are re-entering the workforce, transitioning to a different career, or seeking to move up from your current position, this workshop has something to offer you.
▪ Dressing Your Naked Resume
No job application is complete without a well-worded cover letter. In this session, you’ll learn how to write the perfect cover using the C.O.V.E.R formula and the position announcement. Participants attending this workshop should bring a copy of their resume and at least one job announcement with them to the session.
▪ Exploring Your Individual Leadership Style
Contrary to the popular maxim, great leaders are made, not born. In this workshop, you will discover what kind of leader you are and the traits associated with your leadership style.
▪ Filters Aren't Just for Coffee
Nowadays tact and diplomacy seem to be in short supply. That's no justification, however, for not observing proper decorum in the workplace. The art of being appropriate entails knowing what to say, when to say it, and how to say it. Through interactive role plays, you'll learn the keys to communicating tactfully with your colleagues, supervisors, employees, and clients in virtually any workplace scenario.
▪ High Octane PowerPoint Presentations
Take your PowerPoint presentation from average to extraordinary by following the simple tips presented during this workshop. You'll learn how to effectively use slide transitions, font effects, and artwork to optimize the impact of your presentation. You'll also learn how to sidestep the ten big mistakes most people make that detract from the quality of their presentations.
▪ How to Avoid Coming Unglued at Work
Co-worker pushing your buttons? Supervisor getting on your nerves? Dealing with different personalities can be challenging, but don't let your emotions get the best of you at work. In this workshop, you'll learn proven techniques to controlling and managing your emotions on the job.
▪ Panic-Free Public Speaking
It’s time to vanquish your public speaking butterflies once and for all. Preparation is the key to any successful presentation, and that begins long before you stand behind the podium. During this session, you’ll learn twenty valuable tips to prepare for an upcoming speech. You’ll discover ways to harness your nervous energy so that it works for you, not against you. This session also covers developing a relaxation contingency plan and having fun with your audience.
▪ Rethinking Your Resume's M.O.
Does your resume look like everyone else's? What opportunities are you missing out on in your resume to distinguish yourself favorably from other candidates? In this session, you’ll learn ten keys to making your resume more attractive to potential employers.
▪ Surefire Ways to Knock the Socks Off Your Interviewer
Your interview is scheduled for next week. In this session, you’ll learn ten ways to make a lasting favorable impression on your interviewer. After this workshop, you’ll be prepared to answer difficult interview questions with grace and confidence and to ask the interviewer questions of your own that show you’ve done research on the employer.
▪ Ten Keys to Successful Soft Skills
This workshop is ideal for new employee orientation programs, recent college graduates looking for their first jobs, or employment seekers re-entering the workforce after a lengthy separation. Based upon the principles in Rudyard Kipling’s poem If, the session will cover the ten keys to mastering successful soft skills. With a heavy emphasis on role plays and discussion scenarios, participants will learn and practice those fundamental soft skills that employers are looking for.
▪ The Time Just Got Away From Me
Where did all the time go? As a busy professional, you work on multiple projects, run from meeting to meeting, and barely find time for lunch. In this session, you'll learn ways to manage your workday more efficiently so that you'll have time to complete your tasks without sacrificing the quality of your life. Topics covered include changing the way you think about time, understanding the motivation behind procrastination, defining and assessing your priorities, setting realistic goals for your time, and sidestepping distractions and concentration killers.
▪ Triage Job Search Strategies for Displaced Professionals
If you have recently been displaced from a position, you know how difficult it can be to find work. This session covers the following topics: (1) guerilla networking tactics: meet-and-greets that make the difference; (2) creative financing: making your dollar go further during your job search; (3) parlaying your passion into a part-time money-making proposition; (4) setting up your own shop and exploring freelancing options; (5) taking advantage of contract opportunities while you search; (6) expanding your horizons by considering alternative careers; and (7) continuing your education.
▪ You're Hired! Now What?
Congratulations. You landed a new job. Whether it's your first or your twenty-first position, making a positive impression on the first day is vital. In this workshop, we'll explore ways you can impress, shine, and succeed on your first day on the job. Craft a professional image from the minute you walk through the door. It's not as difficult as you may think.
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